Payments

Last updated: 19 October 2026

Currency and totals

All store prices are displayed in pounds sterling (GBP, £). Review the items, quantities, delivery option and full total before placing an order. Any bank or card-provider charges are controlled by that provider.

Available methods

The payment methods currently available for your order are shown at checkout. Availability can depend on the payment provider, card, device and order details. A payment logo elsewhere on the site is not a guarantee that every method will be available for every transaction.

Processing a payment

Payments are handled through the payment service connected to our WooCommerce checkout. Your provider or bank may request authentication. An order requiring payment is processed after the necessary payment authorisation or confirmation.

Billing and security

Provide accurate billing details and follow your payment provider’s verification instructions. Do not send full card numbers, security codes, passwords or one-time verification codes to us by email or telephone.

Declined or pending transactions

If payment is declined, check your details and contact your bank or card provider if needed. A pending bank authorisation is not always a completed payment. Contact us with your order number if the order status and payment record appear inconsistent; avoid repeatedly submitting the same order.

Refunds

Approved refunds follow our Returns & Refunds Policy and are normally sent to the original method. The time taken to appear on your statement depends on your bank and provider.

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