Munchbury / Customer care

A little hello goes a long way.

Questions about an order, a product or Munchbury? Here is how to reach us.

Last updated: 19 October 2026

Give us a call

+44 1489 799411

Send us an email

support@munchbury.shop

Write to us

9A Shamblehurst Ln S, Hedge End, Southampton SO30 2FN, United Kingdom

Please contact us before visiting or sending a return so we can confirm the appropriate arrangements. The address above is our business contact address; it is not an advertised walk-in shop or collection point.

For order enquiries

Please include your order number and the email address used at checkout. For a delivery enquiry, include your tracking reference if one has been issued. Please do not send payment card details or account passwords.

Food and allergen questions

Contact us before ordering if you need ingredient, allergen, dietary or storage information that is not clear on a product page. Tell us the exact item and pack size so we can check the relevant product information.

Help with a delivery or return

If something arrives damaged, incorrect or not as described, let us know promptly. Photographs of the item and packaging can help us investigate. See our Returns & Refunds Policy for your options.

Contact Munchbury

Munchbury

9A Shamblehurst Ln S, Hedge End, Southampton SO30 2FN, United Kingdom

+44 1489 799411
support@munchbury.shop